Together with our store software service provider, we jointly evaluate certain information from our customer base (e.g. customer group, pages visited, click paths, date and time of visit, information about the end device used such as resolution, resolution density, operating system, referrer URL, browser data, locale, search queries and time zone). This information is processed by an external service provider and made available to us almost in real time so that we can monitor the use of our website and improve our offerings.

Art. 6 para. 1 letter f GDPR

Derived from master and contact data (e.g. customer group, no individual customer data), usage data, connection data
Recipients of the data: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint controller), IT service provider

The joint responsibility exists between us and shopware AG. The data is collected in our store and then transferred to the servers of shopware AG or its service providers. With the exception of obtaining your consent for cookies or comparable technologies and the fulfillment of these information obligations, all obligations, in particular the implementation of data subject rights, are the responsibility of shopware AG. You can assert your rights directly with shopware AG at legal@shopware.com. Of course, you can also contact us – we will forward your request to shopware AG. shopware AG can derive behavioral patterns in our store from the collected data, but cannot directly assign them to you personally.

None

Yes. See Consent Management for details.